Getting started has never been easier! With SmartHub, new residential customers can sign up for services online in just a few simple steps. Skip the trip to our office and complete your application at your convenience. SmartHub makes it quick, simple, and secure to start your new services with us.
Current customers can manage or adjust their services by logging in to their SmartHub account and making changes under the “My Services” tab. Don’t have SmartHub? Sign-up is fast and allows you to pay bills online, sign up for paperless billing, report outages and, now manage your services.
If you have any questions, please call the AMU Customer Service Department at (515) 295-3584 from 7:30 a.m. to 4:30 p.m. Monday through Friday.
Before reporting an electric service interruption, check to see if your neighbors have electricity. If they have electricity, check your home’s electric service panel (fuses and circuit breakers) to see if the electric service interruption is inside the home. If the problem appears to be with AMU’s lines, call 295-3584. Give your name and location. An electric line technician is available 24 hours a day and will be dispatched promptly.
Algona Municipal Utilities (“AMU”) owns 18,900 KW in the George Neal Generating Plant, Unit 4 (“Neal 4”) located near Sioux City, Iowa and operated by MidAmerican Energy. In addition, AMU also maintains electric generating units with 16,100 dependable KW at the plant located in Algona. Finally, AMU owns 3 Zond/GE 750 KW wind turbines at the wind farm located just southeast of Algona.
