Make the switch to AMU High Speed Internet. Review our brochure to decide which speed works for you.
Getting started has never been easier! With SmartHub, new residential customers can sign up for services online in just a few simple steps. Skip the trip to our office and complete your application at your convenience. SmartHub makes it quick, simple, and secure to start your new services with us.
Current customers can manage or adjust their services by logging in to their SmartHub account and making changes under the “My Services” tab. Don’t have SmartHub? Sign-up is fast and allows you to pay bills online, sign up for paperless billing, report outages and, now manage your services.
If you have any questions, please call the AMU Customer Service Department at (515) 295-3584 from 7:30 a.m. to 4:30 p.m. Monday through Friday.
As of October 10, 2024, the Federal Communications Commission (FCC) requires internet providers like AMU to display product information in a standard format. These Broadband Consumer Labels, like nutrition labels, provide all the details you need about our fees, promotional pricing, product specifics, and more.
With the new FCC requirement of broadband nutrition labels, all internet providers must be more transparent about their fees, promotional prices, typical upload and download speeds, and latency. This increased transparency allows you to easily compare different providers and choose the plan that best suits your needs.
70 Mbps/5 Mbps Cable-Modem Service
Residential
Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone, and wireless service, and use of your own equipment.
Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.
Unique Plan Identifier:
F0005671128CABLE70X52024A1
70 Mbps/70 Mbps Fiber Service
Residential
Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone, and wireless service, and use of your own equipment.
Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.
Unique Plan Identifier:
F0005671128FIBER70X702024A
150 Mbps/25 Mbps Cable-Modem Service
Residential
Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone, and wireless service, and use of your own equipment.
Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.
Unique Plan Identifier:
F0005671128CABLE150X2524A1
150 Mbps/150 Mbps Fiber Service
Residential
Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone, and wireless service, and use of your own equipment.
Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.
Unique Plan Identifier:
F0005671128FIBER150X15024A
250 Mbps/250 Mbps Fiber Service
Residential
Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone, and wireless service, and use of your own equipment.
Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.
Unique Plan Identifier:
F0005671128FIBER250X25024A
500 Mbps/500 Mbps Fiber Service
Residential
Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone, and wireless service, and use of your own equipment.
Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.
Unique Plan Identifier:
F0005671128FIBER500X50024A
70 Mbps/5 Mbps cable modem service
Business
Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone, and wireless service, and use of your own equipment.
Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.
Unique Plan Identifier:
F0005671128CABLE70X52024B1
70 Mbps/70 Mbps Fiber Service
Business
Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone, and wireless service, and use of your own equipment.
Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.
Unique Plan Identifier:
F0005671128FIBER70X702024B
150 Mbps/25 Mbps Cable-Modem Service
Business
Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone, and wireless service, and use of your own equipment.
Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.
Unique Plan Identifier:
F0005671128CABLE150X2524B1
150 Mbps/150 Mbps Fiber Service
Business
Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone, and wireless service, and use of your own equipment.
Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.
Unique Plan Identifier:
F0005671128FIBER150X15024B
250 Mbps/250 Mbps Fiber Service
Business
Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone, and wireless service, and use of your own equipment.
Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.
Unique Plan Identifier:
F0005671128FIBER250X25024B
500 Mbps/500 Mbps Fiber Service
Business
Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone, and wireless service, and use of your own equipment.
Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.
Unique Plan Identifier:
F0005671128FIBER500X50024B
750 Mbps/750 Mbps Fiber Service
Business
Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone, and wireless service, and use of your own equipment.
Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.
Unique Plan Identifier:
F0005671128FIBER750X75024B
1000 Mbps/1000 Mbps Fiber Service
Business
Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone, and wireless service, and use of your own equipment.
Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.
Unique Plan Identifier:
F0005671128FIBER1000X1000B
To download a machine-readable file (CSV) of all of AMU’s broadband label information, please click here.
